[Resolved] HDFC Bank Bank Credit Card — Disputed transaction

[email protected]

from Kolkata, West Bengal

Jul 13, 2017

Address: Kolkata, West Bengal, 700052

Two transcations, one on 02/07/2017 for rs3353.65 and other on 03/07/2017 for rs3340.85 was done from my credit card ending with 5112 at google *colop. I have not made any such transactions. These transactions are fraud or mistake. I got my credit card blocked on 04/07/2017 and got a new credit card.
I lodged complaint to customer care and requested not to bill this amount. However latest statement reflects amount charged.
Kindly look into this matter and reverse my amount so billed or charged.

Sanjay kumar

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Aug 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 13, 2017

Updated by [email protected] Sanjay Kumar
72CC/1 Anupama Housing Complex
Phase-2, VIP Road Kolkata 700052
Mobile No: [protected]

Verified Support

Jul 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance