HDFC Bank Bank Fastag — not able to use my fastag account

Raj Jaisinghani

from Mumbai, Maharashtra

Address:

DAYAL DAS ROAD, VILE PARLE EAST, 400057

#
I have tried using my fastag account but for some reason not able to use it. This is happening for past 6 months. Also some other persons details are shown in my account
Had spoken to the concerned person (Miss aditi and mr arnab) which went on deaf ears. Sheer useless services.. Disappointing employees
Mails have been forwarded at fastag. [protected]@ sahaj.co.in but no reply.. Sending you the screenshot
I don't wish to have this account anymore. Just revert my money back in to the account and shut this account for ever.

Troubled customer

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Sep 23, 2019

Updated by Raj Jaisinghani Customer id is[protected]
Waller id is [protected]
Kindly look in to the matter as none of your customer care agents are alive ( never ever been able to talk to one) shut that service too
And revert me on the mobile number provided

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We understand that our fastag team has contacted you and taken up the matter for correction of vehicle mapping and address updation details. For further assistance, you may write to fastag.[protected]@insolutionsglobal.com.

-Nadia
HDFC Bank Customer Assistance