HDFC Bank Bank Fastag — unable to reach customer service

Greg_M

from Nashik, Maharashtra

Address:

Mumbai City, Maharashtra

I have been trying to reach your customer service number[protected] for weeks now and i haven’t been able to reach anyone because the it says the number is busy which is weird for a customer care number.
I need to recharge my fastag and need information to be able to login but since my information like my user id, customer id and wallet number was not mailed to me i cannot access it. Can you please send me these details?

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com along with the following details: Application number, Mobile number, Vehicle registration number and the date of the application for us to assist you further.

-Preethi
HDFC Bank Customer Assistance

shobhit1406

from Delhi, Delhi

Applied for fastag with ref no: hfr407438 but till date no response kindly tell the status