[Resolved] HDFC Bank Bank Fastag — yet to receive fastag

[Resolved] HDFC Bank Bank Fastag — yet to receive fastag - ordered on 10 nov

N Neneth from Bengaluru, Karnataka

Hi - have ordered 2 fastag on 10 nov believing hdfc but till now have not received them. Hfr352810 is my reference number. As stated by many the contact number is never answered. 1-dec being mandated to use them and the bank not providing any update is unprofessional. Never received an update on email or via sms. News being, twice the amount to be charged on toll if not paid by fastag, it is going to give us a bad experience from a bank i hold an account since 2004. Thanks Was this information helpful? No (0) Yes (0)
Dec 23, 2019 Complaint marked as Resolved
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

Neneth

from Bengaluru, Karnataka

Thanks, still yet to receive the tag for the second car, and the toll free number provided still rings without any answer, please. Kindly check.