Address: New Delhi, Delhi |
I was a very loyal and happy customer of HDFC Bank... Was offered loans etc at very good rates,
I have two car loans from HDFC, due to certain unfortunate circumstances, my payment for one month got delayed.
I started getting harrasment calls immediately from their collection department, and without even listening, the lady over the call started misbehaving.
Thus, I stopped the payments for a month or so. The call centre head apologised n all, and since then, Was paying thru this route.
Loan got completed in Feb2013, and since then the bank has not given the NOC, asking for the late payment charges etc... I got a final settlement letter of X amount in december 2013, I was told I can pay it in two parts as they just had 4days to close their accounts... I made part payment, and post that kept calling for other part, no one turnedup.. and in feb2014, I got to know that the part payment I made has been adjusted in my total outstanding.
Now again, I keep getting calls, and the people are bunch of rude, one track minds, who just dont listen.
If HDFC, doesnt resolve this at the earliest, I will be forced to go legal with all the recordings and proofs.
Regards
Siddharth
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