[Resolved]  HDFC Bank Bank Ltd — credit card

Address:Aurangabad, Maharashtra, 431005

Dear sir / madam

I am hdfc bank credit card and personal loan customer since from 2014. But earlier due to some unemployment issue of mine i was unable to pay full amount but i am paying small small amount to bank from last 7 days hdfc bank recovery agency doing harassment of me and my wife by saying we will call to your relatives and they are doing like this. I agree that i have to pay you which i had utilized and i paid 4000 in this month and i am saying that i will get some money in month of october but they are not ready to listen to me and doing harassment of family i also paying but accepting contiguously they doing their activity.

Why calls to relative and how you people call them without any concern no one giving numbers to them and using my personal data to recovery. Two employees of hdfc bank or your agency miss. Priti & miss. Jyoti from[protected]/68176605. I am ready to pay if they like do this. How you people allow them to call and you people are using personal data means doing violence of rules its not legal way to communication.

Regards
Dattaprasad kulkarni
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Oct 03, 2019
Updated by Dattaprasad90
Dear HDFC Bank

I had made Rs.7000/- in last month but your agency people calling to my relatives [protected] & [protected].
How they could my relatives without any concerns and i given commitment of payment this payment. After making payment they are calling to them . Tell me under which banking rules you people taking followup with them instead of me.. Need result.
Verified Support
Oct 03, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Debt Management officers at[protected] / 41467902 with regard to your credit card outstanding or for any further clarification.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32753
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information