[Resolved]  HDFC Bank Bank Ltd — Credit card-settlement recovery

Address: 380009

Website: www.hdfcbank.com

Dear sir,

My self Mahendra vadecha and i am from Ahmedabad, Gujarat.I am having your bank Titanium Credit card no: [protected] I am doing settalement of above metioned card due some financial crisis on 22.03.2016 for Rs.65000/- and that time upfront pay Rs.10000/- to collection Executive towards settalement amount. Also i was told your collection manager Mr.Sandeep Pandey at the time of settalment that your no one executive will go to my home because i am not available from 9AM to 8PM daily due job.but Then after next month(Apr-2016) your bank collection executive reach at my home for collect money of settalemet installment and pressuring to my wife for settalment money and that time my wife was called to me n tell that collection guys is speak bad words to me and pressurise for payment.then i was talk with collection guys and he was connect his boss Mr.sandeep Pandey on concall with me and i was tell him that i was in hospital of my home town due to brother's bike accident and he was some medical emergency and assure to him for card dues when i was come after 3-4 days.after 3-4 days when i was reach at ahmedabad again collection manager Mr.sandeep Pandey call me on 30.04.2016 morning and pressurise me for card dues.I was told him that i am currenlty come out from my brother medical emergency and i have only Rs.5000 plus arrange another Rs.5000 and pay total Rs.10000 towards settalment and rest will pay on 2/5/16 but your collection manager pressurise again to me with abusive words which recording is attach herewith for your reference for all card dues pay today anyhow otherwise collection guys is sitting till payment not receive.For come out from this situation of mental harrasement i was taken help of my friend jitendra patel and aware him for my problem.He will also talked with mr.sandeep pandey and assure him for mr card payment.In evening around 4:30pm my friend talk with colletion manager and tell him if i am paying one short payment of my friend's card due, how much i can pay and close this card with zerorised.Your collection manager tell that jitubhai pay Rs.40000 one short s right now i am sending its for close and zerorised.Aslo he will assure that on monday(02.05.16) or tuesday, you will get letter for no dues of card no.[protected]and zerorised limit.After Tuesday i was call again to sandeep pandey on his mobile no.[protected]. and tell him for no dues letter but he was answerd that its take 20 days for zerorised. I am wait for that days and again one person reach at home with some letter ask another Rs.10000.so i was shocked that why this people come at my home even after pay of all cards dues as per his manager talk with me on 30.04.16.when i was call again to your collection manager Mr.sandeep Pandey, he was told me that if you pay Rs.10000 then after your card will close otherwise not.So i would like knew that whom he was asked when i was pay Rs.40000 towards card settalement and assure me for no dues letter.So kindly request to look into this matter of mental harrasement and hope to take approciate action against your colletion manager and its staff.I am also attached all recording with your Colletion Manager Mr.Sandeep Paahmedabad, Gujarat.
ndey at


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Thanks n Regards,
Mahendra vadecha
M:[protected]