[Resolved] HDFC Bank Bank Ltd — HDFC not closing my Credit Card account

Ganapathy P

May 24, 2014

Address: Ahmedabad, Gujarat

HDFC not closing my credit card account, though I have submitted the closure application thrise . Also They are not deactivated the autopay option for my card, I have submitted the application an year back. Last time I made a snapshot of the Credit Card Account closure application too. Till they are not processing my application & charging me for autopay return fee. I am frustrated because of this request someone to help me to punish this people

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Aug 7, 2021

Complaint marked as Resolved

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

May 26, 2014

Verified Support

Dear Ganapathy,

Regret the inconvenience caused. Please write to [protected]@hdfcbank.com from your registered email ID along with your card and contact details, application details for closure of card and reference ID TTU[protected] in the subject line of the mail. Your issue will be taken up on priority.

Anay
HDFC Bank Customer Assistance.