[Resolved]  HDFC Bank Bank Ltd — Payment Gateway Service not provided after delay 45 Days

Address: Ludhiana, Punjab, 141001

Website: www.hdfcbank.com

Dear Sir

We are exporter and maintained current account in Bank from last 6 year and Due to export requirement we are in need payment gateway.
On request of Pratyush Gaur HDFC Bank employee I have submitted application and sent all required documents. He asked that It will take only 15 days to approve it.
After 15 Days when I have contacted him, He was neither responding on calls nor on emails.
After filing complaint at dashboard I got contact number of His senior Mr Abhishek Matha and now its almost 30 Days over.
He asked me that he will ask pratyush to contact me.

When I have contacted Pratyush, He always asked me to provide more and more irrelevant document and searching ways to refuse.

Now Its over 45 Days and now I have provided them all requested documents asked them to provide required.

They asked me to wait more now its over 50 days. They sent refusal mail without any reason.

HDFC BANK is known for Terrible service