Comments
Again we got a call from person stating as HDFC official claiming that they we have taken loan and asking for our documents. This is too much. You guys not even courteous enough to investigate the matter and close this matter. This is pure harassment. I am going raise an FIR against all these officials . Also I will lodge a complaint in consumer court against you guys for such big blunder you guys are doing. I will ensure this matter get escalate to higher end and will also claim compensation from you as now this is getting unbearable!!!
Reply
How dare you marked my complaint as Resolved!!! Such a pathetic customer service!!! Yesterday also one
a person (Mr Shahid Khan, Employee id -S59964, Mobile no - [protected] )who claims to be from HDFC loan verification dept met us and presented us some fake documents which are as follows:-
Loan no :[protected] & [protected]
Pan card- Sign is edited and wrong not matching with original id
Employment details- Completely wrong not matching
Bank details- Completely wrong not matching
Electricity bill- Reliance electricity bill which is not applicable to residents residing in Navi Mumbai.
Contact no- Wrong no, which he didnt provide us
We asked for the xerox copies of these above documents to raise FIR in police station but he denied. We also with his manager (Mr Mudassar I Shaikh), Sales Manager, Consumer Durable & Life stsyle Products), J.B Nagar, Andheri (E) Branch- (Visit card attached in mail)
I want you guys to take action against these fraudelent people as they are using our name and address for claim product loan and not providing us details of the same. We are however taking this matter to consumer court and also raising FIR.
Kindly help in resolving above fraud case and close thsi matter as soon as possible to avoid legal battle
a person (Mr Shahid Khan, Employee id -S59964, Mobile no - [protected] )who claims to be from HDFC loan verification dept met us and presented us some fake documents which are as follows:-
Loan no :[protected] & [protected]
Pan card- Sign is edited and wrong not matching with original id
Employment details- Completely wrong not matching
Bank details- Completely wrong not matching
Electricity bill- Reliance electricity bill which is not applicable to residents residing in Navi Mumbai.
Contact no- Wrong no, which he didnt provide us
We asked for the xerox copies of these above documents to raise FIR in police station but he denied. We also with his manager (Mr Mudassar I Shaikh), Sales Manager, Consumer Durable & Life stsyle Products), J.B Nagar, Andheri (E) Branch- (Visit card attached in mail)
I want you guys to take action against these fraudelent people as they are using our name and address for claim product loan and not providing us details of the same. We are however taking this matter to consumer court and also raising FIR.
Kindly help in resolving above fraud case and close thsi matter as soon as possible to avoid legal battle
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+91 22 6160 6161
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013