[Resolved]  HDFC Bank — Banking Services

Address: 600023
Website: www.hdfcbank.com

Hi,
I went to the bank to open a regular savings account and they are requesting for so many documents. They I narrowed down to Aadhar and Pan card original. In addition to this, they insist the account opening deposit with a Cheque owned by me from another bank and a copy of statement from this bank.
I don't understand this. In order to open a bank account, is it a pre-requisite to have an account in another bank. What if this is my first bank to open an account. Could the concerned authorities figure this and come up with some policies to enforce what is reasonable? So where does this end? Does it mean, is it a prerequisite for a Citizen to open an account. I'm confused.

I went to their website and there is no option to send a communication to them. I am not a customer and i choose other. The system insist to fill the second box, but there is not even a single choice. Are they doing any testing of their websites before they release the site to the public?
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Dec 6, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2016
HDFC Bank Customer Care's response
Dear Customer,
Request you to provide us your customer Id/ card number, issue details and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU05111603 in the subject line. Our concerned team will get back you.
-Bejoy
HDFC Bank Customer Assistance
 
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