HDFC Bank — Behavior of staff member.

Address: 713347
Website: www.hdfcbank.com

I opened a an saving account few days earlier and then my mom told me to close the account because I have to maintain a minimum balance of rupees 10000.so as per my mom instruction I vist in the HDFC branch there I told that I wanted to close my saving account, they asked me why did you want to close your account I said due to maintaining 10000 rupees in account my mom told me to close your account and open a new account in my name.then they start talking with me so rudely and insulting me that your staff told me that no need to open any account in Hdfc bank we alredy have so many costumer.this hurts me a lot.the time when I went for opening the account they treat so well but I reach there for closing my account then the real face fo the bank came out.
And I inform all my relatives, family, friends, that do not open any account account in hdfc bank because they have already too many costumers and they didn't need us.
First teach your staff how to behave with costumer then give them the job.
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HDFC Bank customer support has been notified about the posted complaint.
 
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Dear Customer,

I request you to share your contact details and customer id at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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