[Resolved] HDFC Bank — blocked credit card for unblocking

supraja_K08

from Bengaluru, Karnataka

Oct 11, 2017

Address: Bangalore, Karnataka

Website: hdfcbank.com

Hi

I am holding a credit card ending with number *9800 and due to some fraud transaction happened on my card i have requested to get it blocked. I have raised a request for a new card and they have issued it ending *4002 by charging 100 rs/- now even the 4002 card has been blocked for some reason and when am trying to reach customer care they have given me a message saying card has been blocked and we will allocate new card to you.. I want 4002 card to be unblocked.

Please reach to me on any clarification

Regards
Supraja. K
[protected]@gmail.com

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Nov 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your issue, Card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance"