[Resolved]  HDFC Bank — blocked fund in my saving account with our prior intimation

Address: 600001

Dear sir / madam,

My name is k. Muthu kumaran i am using savings account in hdfc bank at last 6 years and using credit card in last three years.

Below send a statement from 15.12.2016 to till date my credit card status.
15.02.2017 my statement is showing one assisst mfee, but january month we make a complaint for stopping request for renewal.

But hdfc bank is accept the one assisst mfee without my permission.

So we stopped that amount, but they adding the amount and late fee also.

Credit card statement date total amount due amount paid payment date difference
[protected] 1495.36 2000 31.12.2016
[protected] 947.36 947.36 31.01.2017 0
[protected] 3248.86 1449.86 17.02.2017 1799 one assist mfee added after i request to cancel.
[protected] 1916.78 1447.68 17.03.2017 469.1
[protected] 1988.72 1447.13 17.04.2017 541.59
15-05.2017 1984.19 1440.93 17.06.2017 543.26
[protected] 1971.24 1440.97 17.07.2017 530.27
[protected] 2018.77 1454.01 16.08.2017 564.76
[protected] 1926.89 1526.89 19.09.2017 400
[protected] 2175.45 1455.35 17.10.2017 720.1
[protected] 1125.07 1025.92 06.12.2017 99.15
[protected] 1869.81 1086.37 18.12.2017 783.44 my emi is closed this month
[protected] 829.69 829.69
Total 7280.36
+1 photos
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Apr 1, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and you may look forward to receiving a response to your e-mail id by today (February 26, 2018). We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
 
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