[Resolved] HDFC Bank — blocking of my hdfc credit card and refund of money

bhrujit

from Agra, Uttar Pradesh

Sep 13, 2017

Address: Kolkata, West Bengal, 700001

From unknown source following amount is transacted from my card no. Xxxxx0278 on date without any pin or otp. Plesae block my credit card and arrange to refund my money.
1. Rs.32004.85 to eu-logistik-transport
2. Rs.32004.85 to eu-logistik-transport
Complaint is already submitted to hdfc bank authority, but no respond is found to
Refund of my money.

Regards
B b rabha
[protected]

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Oct 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

HDFC Bank Customer Care's response Dear Customer

We request you to contact the Bank using Phone Banking (available 24 *7), where you can Hotlist your card immediately and simultaneously request for re-issuance of new card.

Alternatively, you may also submit written instructions at the nearest branch for hotlisting and re-issuance of Credit Card.

Please note there are no charges levied for the re-issuance of a damaged Card.

Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our Phone Banking numbers:

www.hdfcbank.com > Personal > Find your nearest > Branch > All branches

www.hdfcbank.com > Personal > Find your nearest > PhoneBanking

The above URL gives you access to the various contact points to get in touch with us through the Customer Center.
-Bejoy