[Resolved]  HDFC Bank — branch behaviour

Dear sir. I am ur housing loan customer since last 10 years and on 17 th oct of month i went to your meeruth to know the last balance, as i got sms to submit rs 10 759/, i met sh amit dy manager who said server not working since last 3 days, i gave him the cheque, of that amount, again ingot sms to deposit rs10096/ i phoned but no body picked the call, than i went to office at 3pm three or staff sitting there. But they said bank has closed, come on monday, i felt really very bad about the bank staff, and your services after sale o[censored]r loan product, i request you to instruct ur staff of meerut to send the statement of my loan account immediately, and improve their behaviour towards existing customers.
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Dec 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2017
HDFC Bank Customer Care's response
Dear Dr Reena Tyagi,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans.
 
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