[Resolved] HDFC Bank — Call from unknown no asking for card details

Nilesh Sapkal

from Morjim, Goa

Jul 6, 2017

Address: 415508

I received call from [protected].
She says she from visa department. She asking mi card expire date or cvv no
I don't given any details
But he has my more details like temporary address, card number, my old card details, she also known that I will change my old card which I submit in bank or only familier with bank only.
How my details with her
How my card details goes outside the bank
Is a hdfc is safe bank for transactions
Need a reply

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Aug 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue along with your City/caller details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance