HDFC Bank — cancel hdfc oneassist

Hi

I want to cancel my oneassist membership. Last year also amount was deducted and membership reactivated without my approval. I do not want the same thing to happen this year. Please cancel my one assist membership immediately. I have been trying to call your customer care but it's not working. My relationship id is 2791737
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HDFC Bank customer support has been notified about the posted complaint.
 
2 Comments

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Dear Amrit,
We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with full refund. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
Dear Amrit,
We are happy to inform that the refund has been initiated and the same shall be credited in your original mode of payment within the next 5 - 7 working days. The service request number is SR 7291770 you can use the same for future communication if you have any concern regarding the same.
Your patience and understanding is highly appreciated - Nitesh, Team OneAssist

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