HDFC Bank — cancel one assist membership and refund 1899 rs to my account

[email protected]

from Mumbai, Maharashtra

Nov 2, 2017

Address: 700156

Hi team,
I see 1899 rs has been debited from my credit card on 30th october 2017. I do not need this protection and the amount should be refunded to my account asap.
Customer support executive told me that this service will be free and no charge will be taken, however you charged 1899 rs from my credit card ending with 2279. This is not fair, please cancel this and refund the amount to my account.

Thanks
Tanmay

+1 photos

Was this information helpful?

No (0)

Yes (0)

HDFC Bank customer support has been notified about the posted complaint.

Related HDFC Bank reviews

View all 32756 HDFC Bank Reviews

Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 6, 2017

Dear Tanmay,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2526194 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.