[Resolved]  HDFC Bank — Cancel the one assist membership

Address: 3-157/2, ganganagar, vakalapudi kakinada

Hello,
This is pati srikrishna one of the credit card holder of our hdfc credit card... And bearing a credit card number of xxxxxxxx0767.. I was clear the full amount of 45098 rs bill on yesterday... Today i have one msg from hdfc customer care number... I. E,. Your credit card is debited as a some fee of one assist membership... I dont want this membership. Plz cancel the one asist membership and refund my money... Otherwise i wll block my card and dont used and dont recommend to anyone... Actually im talked to previous month for. Our office executive... I. E, if the one asist membership is completed... Dont renewal it next time.. And plz cancelled it.. But our staff not do this... Done the "auto renewal" for every month.. This month is also debited for my credit card... And im also using various types of insurances... Like arogyasri,, esi,, etc and etc. So plz cancel the one asisst membership and refund my amount... Otherwise your staff should block my card and im also pay full amount on yesterday... So plz try as well as possible... For this issue.
Thank you.
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jul 11, 2020
Updated by Teja Pati
Hello,
this is pati srikrishna one of the credit card holder of our hdfc credit card...And bearing a credit card number of xxxxxxxx0767..I was clear the full amount of 45098 rs bill on yesterday...Today i have one msg from hdfc customer care number...I.E, . Your credit card is debited as a some fee of one assist membership...I dont want this membership. Plz cancel the one asist membership and refund my money... Otherwise i wll block my card and dont used and dont recommend to anyone... Actually im talked to previous month for.Our office executive...I.E, if the one asist membership is completed...Dont renewal it next time..And plz cancelled it..But our staff not do this...Done the "auto renewal" for every month..This month is also debited for my credit card...And im also using various types of insurances...Like arogyasri, , esi, , etc and etc. So plz cancel the one asisst membership and refund my amount... Otherwise your staff should block my card and im also pay full amount on yesterday...So plz try as well as possible...For this issue.
Thank you.

 
1 Comment

Comments

Dear Srikrishna,
We regret the inconvenience caused. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.

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