[Resolved] HDFC Bank — Cancel the plan and refund the taken amount.

Jayapalan Muthu

from Korampallam, Tamil Nadu

Aug 14, 2020

Address: Tamilnadu

Team one assist,
I am not asking any protection plan. Without my knowledge you are taken money from my credit card. So immediatly refund and cancel the membership plan.
Relationship no. : 11060261
Plan name : enhanced wa privilege single plan.
Validity : 27.07.2021.
Mobile number: [protected].
Email id : [protected]@gmail.com

Based on this information cancel and refund my amount.
By
Jayapalan m

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 15, 2020

Dear Jayapalan, We regret the inconvenience caused and shall surely assist you with the refund. We have forwarded your concern to the relevant team and they shall connect with you within the 24 -48 business hours and assist you with the refund- Nitesh, Team OneAssist.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 17, 2020

Dear Jayapalan,
The cancellation has been done. We have initiated the refund process from our end with SR 6949519 and refund of Rs.1899 shall be credited in your account within the next 5 - 7 working days. We never want you to feel this way. Do let us know if you have any other concerns - Nitesh, Team OneAssist