HDFC Bank — Cancell membership of one assist & refund my money mob [protected]

Manoj Kakade

from Delhi, Delhi

Jul 11, 2017

Address: Solapur, Maharashtra, 413401

Website: www.consumercomplaints.in

Dear sir,

Respected sir, /madam

Subject: cancel one assist & refund my money (Credit card)

I don't get any call or access to activate this one assist membership.. But they are automatically debited my hdfc credit card account rs ₹1299 without my knowledge. I am already call to one assist customer care service.. Regarding that my cancellation of one assist membership.. And immediately refund my debit amount.₹1299. My card no ending 2145.

Thanking you
Manoj ramling kakade
[protected]

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HDFC Bank customer support has been notified about the posted complaint.

Jul 12, 2017

Updated by Manoj Kakade HDFC Bank — Cancell membership of one assist & refund my money mob [protected]

2 Reviews
Ma Manoj Kakade on Jul 11, 2017 Mark as Resolved

Dear sir,

Respected sir, /madam

Subject: cancel one assist & refund my money (Credit card)

I don't get any call or access to activate this one assist membership.. But they are automatically debited my hdfc credit card account rs ₹1299 without my knowledge. I am already call to one assist customer care service.. Regarding that my cancellation of one assist membership.. And immediately refund my debit amount.₹1299. My card no ending 2145.

Thanking you
Manoj ramling kakade
[protected]

Complaint Status

Jul 12, 2017

Updated by Manoj Kakade give my complaints status

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 11, 2017

Dear Manoj,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2145678.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist