HDFC Bank — Cancellation of bank account & non maintenance charges

Address: 641005
Website: www.hdfcbank.com

I had requested the bank through email/ customer query to cancel my account. I also have a credit card which i would like to cancel . I have also sent emails to hdfc for cancellation request.

Until now they have been charging for non maintenance of account balance . Total due rs 2714.

My cc balance is only 174.95 which i would be paying. I do not ant to go around for having the cancellation done.

I want to close this account. P lease do the needful.

My customer id #[protected]
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HDFC Bank customer support has been notified about the posted complaint.
 
3 Comments

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Dear Customer,

We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes.

If you wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) at any of our nearest Bank branches. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

Kindly refer the below link for contact details of branch :

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facil...

Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank.

By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc.

You will need to tick the relevant boxes mentioned on the form.

This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure.

In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.

We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure.

We look forward to opportunities to serve you in the future. -Bejoy
Thanks for the response . I have sent a filled form through post and waiting for cancellation .
My Account was created from my company as Salary account, however my company have changed their bank and hence not using the HDFC bank account any more. BANK is charging me for non maintenance of balance. I cannot accept this charges. I want to cancel the account without any charges.

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