[Resolved] HDFC Bank — Cancellation of credit card

Vinod Pawar

from Noida, Uttar Pradesh

Mar 15, 2016

Address: 411027

The whole world is moving paperless and what a bull process you have which is asking me to send paper application to Chennai office. So I already sent my credit card with application to Chennai office in last week and still am struggling to cancel my card.

I haven't received any response on this so when I called customer care to take update on this he is not giving any proper update nor ready to transfer call to supervisor/manager. This kind of service I never expected from HDFC.

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Jul 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 17, 2016

Verified Support

Dear Customer,

Please share the complaint/ref. no., customer id and contact details at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will check and revert to you.

-Bejoy
HDFC Bank Customer Assistance