HDFC Bank — cancellation of emi within 45 days but cannot connect customer support and phone banker

HDFC Bank — cancellation of emi within 45 days but cannot connect customer support and phone banker

R rathodtoursandtravels May 3, 2020

To The manager hdfc cards division I want to cancel the emi of amount 2, 00, 000 kindly help me out as phone banker is not available tried a lot to contact but cannot connect on call to cancel the emi I want to cancell it within 45 days and my bill is also yet to be generate kindly cancel the emi Date 15 apr20 Loan number[protected] Plz calll me on [protected] i want to cancell the loan and emi on credit card My card number xxxx xxxx 0908 0684 This is not done as i will have to pay emi untill it is not cancelled. And i don't know when will the customer support team for hdfc credit card will resume It's not my mistake and i don't wish to pay any charges to hdfc credit cards Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support May 13, 2020 HDFC Bank Customer Care's response Dear Customer, We wish to inform that in the event of pre-closure of the loan, a charge, currently 3% of the balance principal outstanding will be applicable. In order to preclose the loan, we request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL: https://bit.ly/3csBdyx. -Zubin HDFC Bank Customer Assistance May 13, 2020 Updated by rathodtoursandtravels Tried to contact phone banking support but it is not getting connected kindly contact me on [protected] and [protected]
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