[Resolved]  HDFC Bank — cancellation of my credit card due to unauthorized credit card charges

Address: Srikakulam, Andhra Pradesh, 532001

Sir

Why you are deducted rs.1399-00 from my account against credit card
No.[protected] today. It is very seriously viewed. Please cancel my
Credit card immediately and refund the same because i am not using credit
Card and opened also.

If you are not cancelled or refund the above amount i will file the case in
Consumer forum. Why you are debit the amount without my knowledge. Please
Cancel immediately and not to repeat again. You know i dont know pin no.
Also for using credit card. It is very shame to deduct the amount without
Any transaction for last two years. Why you are issuing cards and
Disturbing customer to get the money without service.

If we attend bank for your people will not respond but over phone everybody
Disturbing in office hours. There is no transaction by correspondence or
Mail. How can i accept by telephonic conversation. Some times fakes calls
Also may come.

Dont do this type of business, it is shameful to our country bank
Business. Our people are investing in your banks on belief but you are
Deducted simply in the name of online.

I humbly request to bank officials please take this matter seriously and
Justify immediately. And once again please cancel my credit card ending
With 1650.

Regards

K. Bhanu prakash
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Nov 27, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
HDFC Bank Customer Care's response
Dear Customer,

We request you to elaborate your query, so that we can assist you accordingly.

-Bejoy
HDFC Bank Customer Assistance
 
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