[Resolved]  HDFC Bank — cancellation of one assist membership and refund of amount

Address: Haridwar, Uttarakhand, 247667

I am a using hdfc bank credit card. Bank has auto debited rs 2499 from my credit card. I receive service verification call from hdfc bank. I have not interested in this membership. I told bank person for this but he told it is only for activation of my card. He told that after submitting the letter in hdfc bank then bill will be shown in my account. But ammount was auto debited from my credit card.

Please cancel the membership & refund my ammount rs 2499 to my credit card.

Regards,
Vijay kant pandey
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Vijay,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.
Dear Vijay,

We tried contacting you multiple times but the calls went unanswered.

We have taken your request for cancellation and are working on the same.

Regards

Brijesh

Team OneAssist.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32757
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information