HDFC Bank — cancellation of one assist membership and refund the amount also

Address: Kanpur, Uttar Pradesh, 208001
Website: www.consumercomplaints.in

I am ajay kumar hdfc bank credit card holder. The bank has activated one assist and charged a sum of rs. 1299/- from my credit card number ending with 1630 without my concern on date: 30/10/2017. I am not interested about this service and don't want this membership. So cancel the membership. I am calling the hdfc customer care and visited the bank also regarding this complaint, but there is no responce so please do the needfull and please refund the money soon.

Relationship no : 3005170
Name :- ajay kumar
Mobile no. :- [protected]
Credit card number ending :1630
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HDFC Bank customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Ajay,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2549887 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist .

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