HDFC Bank — cancellation of one assist membership

ramesh shahane

from Mumbai, Maharashtra

Aug 23, 2017

Address: Ahmednagar, Maharashtra, 414001

Ian HDFC Bank Credit card holder the bank has auto debited 2617 rupees from my Credit card number ending with 3905 without any concern . I am not interested about one assist service and don't want this member ship any more.so cancel the membership and refund the money of Rd.2617. OneAssit Relationship no 2544180. Name Ramesh Shahane. Mobile No [protected]. Credit card ending no 3905

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HDFC Bank customer support has been notified about the posted complaint.

Aug 23, 2017

Updated by ramesh shahane Dear sir, . My HDFC credit card ending 3905 deducted 2617 I want to cancel my policy bearing No and relationship no 2544180, I request to you that please cancel for policy immediately and refund my money Hundred percent. Regards. Ramesh.S

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 28, 2017

Dear Ramesh,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2288333.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist