HDFC Bank — cancellation of one assist membership

HDFC Bank — cancellation of one assist membership

P Padarbinda from Siliguri, West Bengal Sep 10, 2017

I am padarbinda mahapatra. I am a customer of your bank. An amount of 1299 has been deducted towords one assist relationship without my consent. I have not get credit card yet. I have not any interest in one assist relationship member. With out my consent how can it be possible to deduct my my money. It's just disgusting. Please refund my money. I have just known that the credit card ending with 2133. The relationship number is-2671983 Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Sep 11, 2017

Dear Padarbinda,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2337390.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist