HDFC Bank — cancellation of one assist membership

HARIHARASUTHAN PREMKUMAR

from Delhi, Delhi

Oct 9, 2017

Address: 600099

I am a hdfc bank credit card holder. The bank has auto debited rs. 1799/- from my credit card number ending with 6494 without my concern on date:13/04/2017. And i called them to cancel my membership but they refunded only rs. 500/- on date: 13/04/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited balance amount of rs.1299/-

Oneassist relationship number : 876347
Name :- hariharasuthan
Mobile no. :- [protected]
Credit card number ending :- 6494

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HDFC Bank customer support has been notified about the posted complaint.

Oct 13, 2017

Updated by HARIHARASUTHAN PREMKUMAR I received a call from one assist yesterday 12.10.2017. They told "we cannot cancel my membership right now better you complete this year after that you made the request to cancel this then we will take further action".. They are not responding my request and they do their business. please do something for cancel and refund my money

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Comments

ĒêŠhæñ Saikh

from Ranaghat, West Bengal

Oct 9, 2017

Not attending call praper ly last time already took cl just told hello then cuted we are waiting like a waitre but after attending they will cl. More pore cl service hdfc .. I am suffering a lot of problems I lost my card .my refund issue by third part but bank will not cooperating this time. So bad

Kanyasachan

from Thanjavur, Tamil Nadu

Oct 9, 2017

I came to know that my saving account has been debited for Rs. 118.00 on 27-Sep-17 towards ADHOC STMT CHGS INCL GST And Rs 17 twice for inst-alert chg inc gst. Can you please clarify this also I would want to request for the refund of the amount that has been deducted? Kindly help me as soon as possible.

Email: [protected]@gmail.com

Neelam George

Oct 9, 2017

Kindly block this c.ard as my wife has misplaced it, in Vrindavan (Mathura)

04/10/2017
Since the police have found my credit card and restored it to me, I request you to ignore this complaint.

Sorry for the botheration.

With regards,

Adv. Neelam Alwin George

Praveenvashist

from Ahmedabad, Gujarat

Oct 9, 2017

I have done credit card payment before due date but why you deduct 2nd time payment by auto pay. I want to reverse my payment.

Andhericorporate Mumbai

from Mumbai, Maharashtra

Oct 9, 2017

I applied for hdfc credit card and as i went to my native place Kerala...my credit card came to deliver at my office Address by BLUE DART courier..as i was not available the card went back to HDFC bank.

Please revert as whom to contact?

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 10, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2429602 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)