[Resolved]  HDFC Bank — cancellation of one assist membership

Address: Mumbai City, Maharashtra
Website: www.oneassist.in

I am a hdfc bank credit card holder. My plan is wallet assist and its has been renewal on 17/nov/2017, but i am not interested about this service and don't want this membership any more. So cancel the service

Oneassist relationship number : 625499
Name :- saravana kumar
Email :- [protected]@gmail.com
Plan:- privilege-individual
Registered mobile number:- [protected]
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Dec 15, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Nov 25, 2017
Updated by soleil
I am a hdfc bank credit card holder. My plan is wallet assist and its has been renewal on 24/nov/2017, but i am not interested about this service and don't want this membership any more. So cancel the service.I ALSO COMPLAINT TO HDFC PHONE BANKING ON 25/NOV/17

Oneassist relationship number : 625499
Name :- saravana kumar
Email :- [protected]@gmail.com
Plan:- privilege-individual
Registered mobile number:- [protected]
COMPLAINT NUMBER - [protected]
 
2 Comments

Comments

Dear Saravana

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2508812 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
soleil's [Complaint's author] reply, Nov 25, 2017
TILL NOW I DIDN'T RESOLVE THE PROBLEM FROM YOUR SIDE
Dear Saravana

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2508812 and the renewal has been cancelled. The membership charges will not be refunded but neither will the membership will be renewed.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

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