[Resolved] HDFC Bank — cancellation of one assist membership

Mohd Aijaz

from Adoni, Andhra Pradesh

Nov 3, 2017

Address: 509001

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 1847 without my concern on date:02/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3014647
Name :- mohd aijaz
Mobile no. :- [protected]
Credit card number ending :- 1847

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Dec 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to write to us with your queries from registered email id to [protected]@hdfcbank.com to enable us assist you accordingly.

-Manoj
HDFC Bank Customer Assistance

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 15, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2558492 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)