Hi
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3495 without my concern on date:09/08/19. I am not interested about this service and don't want this membership any more. Last year also same thing happened to me they charged rs. 1399 without my concern and i called customer service and i told them i don’t want your services and same thing happened again this year. This is something very ridiculous and was not expected this unprofessionalism from hdfc n one assist. So please cancel the membership and refund this debited amount of rs.1399/-
Name :- inderbir singh babbar
Mobile no. :- [protected]
Credit card number ending :- 3495 Was this information helpful? |
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist