[Resolved] HDFC Bank — cancellation of one assist membership

[Resolved] HDFC Bank — cancellation of one assist membership

D Dipak Raskar Apr 30, 2020

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2703 without my concern on date:30/04/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/- Name :- dipak shankar raskar Mobile no. :- [protected] Credit card number ending :- 2703 Was this information helpful? No (0) Yes (0)
Aug 15, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 15, 2020 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and request you to contact One Assist directly in the Toll free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in -Zubin HDFC Bank Customer Assistance
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 30, 2020

Dear Dipak, We never want our customers to feel this way. We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Swarali, Team OneAssist.