HDFC Bank — Cancellation of one assist service

I have just opted for a hdfc credit card and without any activation or opting for the one assist services, a fee of 1299 was deducted from my credit card ending 5159 on 21/6/2017 and received a message dear card member, one assist membership fee has been debited on your card ending 5159, so i would like to deactivate the services as i am in no need of it... And refund the amount in my hdfc credit card.

Name: nidhi gaur
Mobile: [protected]
Card ending with :5159
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3 Comments

Comments

Very cheap service available in India.
Even they are not responding the emails.
Pls don't choose...
Kachada service
Planning to cancel.
Dear Shameem,

Greetings from OneAssist..!

We would like to know the reason behind your opinion and specify the issue you are facing. We also request you to share your registered contact details or customer ID with us to investigate your case and get back to you.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist
Dear Nidhi,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2098040.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist

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