[Resolved] HDFC Bank — Car Loan A/c # 37333378

alok.paul1569

from New Delhi, Delhi

Jun 22, 2017

Address: New Delhi, Delhi, 110045

Website: netbanking.hdfcbank.com

Hi Team,

I purchased a car from HDFC bank in 2016 and the time of getting the loan approved, they clearly mentioned that there will be Penalty on Fore closure of the loan after 6 EMIs.

I have been paying EMI on time and now 2 days back when I went to get the loan closed they are charging me 5.75% of the loan i.e. Rs. 18, 761.00

I requested them and also wrote an email to Grievance team @ Grievance.[protected]@hdfcbank.com but there has been no reply from last 2 days.

I am a salaried person I cant pay a big amount of Rs. 18000/- for closing my own loan which I am paying with hard earned money.

Please help

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Jul 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

HDFC Bank Customer Care's response Dear Customer,

Please forward the e-mail to [protected]@hdfcbank.com for further assistance.

-Bejoy
HDFC Bank Customer Assistance