[Resolved] HDFC Bank — Car loan

Sashikala Kandipati

from Sathupalli, Telangana

Jul 3, 2017

Address: Prakasam, Andhra Pradesh, 523001

Persons who are dealing loans department at Ongole branch are really having no knowledge on the processing and required documentations. A person named Chandu has miss guided us which lead to rejection of my loan. These private banks call us daily to take loans. When it comes for processing no one responds. They're not even receiving calls after the application has been submitted. Even the verfication is not done properly. They had miss communiction with security people and gave wrong statement. This is worst experience i ever had with any banking sector.

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Aug 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to us at [protected]@hdfcbank.com with loan application details and registered contact details with ref TTU[protected] in the subject line.

-Bejoy
HDFC Bank Customer Assistance