| Address: 605602 | | Website: hdfc customer care |
Sir /madam
I am saravanan from chennai & i am working in hyundai motor india ltd, i take car loan in hdfc bank villupuram branch, your representative mr. Pandiyan (Mobile :[protected]) he told me car loan rate of interest is 9.75 % due to co-orpate employee discount he giving me 9.25 %, and i checked hdfc website its show 9.65% so i also agreed.
Due to some reason my loan get delay, so i giving complaint again mr. Bala (Sale manager) & mr. Pandiyan and i received call from your crm (I forget his name) mobile :[protected] & i explained to them, then mr. Balu called me re - apply my loan and approved my loan next 3 working days.
Now i received sms that my rate of interest is 10.8% why? Its changed.In your website its showing 9.65 % for car loan why for me rate of interest is 10.8 %,
After giving complaint against mr. Bala & pandiyan, so both of them purpose change my rate of interest also i did not received any sms/ e-mail or return letter from hdfc bank. Even your website is show less than 10.8 %
If 10.8 % rate of interest i do want loan in hdfc bank. Because icici bank provide me loan @ 9.75 % also in my company itself provide me personal loan @ 10.75% then why i should go for 10.8 %
Kindly change my rate of interest to 9.25 % otherwise i will cancel my loan also will stop my ecs and i will return your 4 lakhs
Loan details
Loan no : 39008337
Amount : 400000
Period : 24 month Was this information helpful? | 
We understand that you have also raised your concerns at the office of the Managing Director and they had addressed your concern and trust your issue stands resolved.
-Bejoy
HDFC Bank Customer Assistance