[Resolved] HDFC Bank — card charged twice, not yet received

Anish Lloyd

from Delhi, Delhi

Nov 18, 2017

Address: 600077

I have used my debit card in more super market for 541.98, they swiped the card it says, charge reversed, but i got charged for that and they used the card again so i got charged twice. The first charge says aditya birla and second charge says more super market both for same charge, i raised dispute to the bank reference number 1440362, i even met with the bank manager regarding this issue, they are answering in a irresponsible way, they cannot do anything about it, can i file a case regarding this issue, how can i get my money back.

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Nov 23, 2017

Complaint marked as Resolved

they have send an email, I have raised a dispute with reference before, they used it to reverse the charge

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

-Manoj
HDFC Bank Customer Assistance