HDFC Bank — cash back not credited on purchase of iphone 11 pro max

Address: Bangalore

I have bought my iphone11 pro max with hdfc bank credit card on 08.03.2020 in reliance digital of phoneix mall, white field, bangalore. As mentioned by hdfc bank, cashback of rs.7000/- will be credited within 90 days from the date of transaction. But till date i haven’t received my cashback. It is more than 90 days. I enquired with reliance digital and they advised to take up with bank. Please look into the matter and credit the cashback amount.
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HDFC Bank customer support has been notified about the posted complaint.
 
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Name of the Credit Card Holder - Sanjeev Kumar
Mobile Number - [protected]
[protected]
pranavd42's reply, Jun 23, 2020
Hi Riya Patro,

I'm a consumer aswell, and have today submitted a similar complaint such as yours related to cashback with HDFC.
I just wanted to know, did anyone message you asking for mob no details? I have got one such message but it's froma new account. Seems suspicious.

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