HDFC Bank — cash back not received

HDFC Bank — cash back not received

P pnivaskumar May 5, 2020

I have bought an iphone on january 1st and at that time i had an cash back offer of 5000 rupees if you pay through hdfc bank debit / credit card and i paid with my hdfc debit card but the cashback amount has not been credited in my account. It’s been a long time and hdfc bank is not paying attention to my complaint. The cashback has not been credited in the account despite being more than 4 months. Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support May 07, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance Jun 09, 2020 Updated by pnivaskumar It’s been more than a month. Still no response and issue is not solved. Worst customer service experience.
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