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HDFC Bank — Cash back not received

I have purchased iphone xr from imagine store. I have not get 10 % cashback in 90days. Same ways i have not received cashback in 90 days for my camera also for 5% i think hdfc bank is cheating customers by saying cashback
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    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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