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HDFC Bank — Cash back not received

Address: India

I bought an iPhone 11 on 4th December 2019 with a cashback offer of 6000 to be credited into my account within 120 days. I’ve tried continuously contacting the customer care but there is no response from their side.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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