[Resolved] HDFC Bank — cash debited but money not dispensed from atm

[Resolved] HDFC Bank — cash debited but money not dispensed from atm

S S_Tripathi Nov 9, 2017

Hello I had made an atm withdrawl from citi bank, dlf it park2 branch from my hdfc account on 31st oct 2017 @ 1:55pm ist of rs -10000 and rs-6000. The amount has been debited from my account but i have not receicved the cash. Also i have received the dispense failure slip from the atm. I had made complaint in hdfc bank on 1st nov 2017 but didnt recevied any fruitful response from there relationship manager. All the time they had giving me different update. Hdfc mangers didnt know how to handle customer and they dont have knowledge in there service. (Complaint no.1433037 and 1433040). Request you to help me with the refund at the earliest. Was this information helpful? No (0) Yes (0)
Dec 11, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 10, 2017 HDFC Bank Customer Care's response Dear Customer, We note that the disputed transaction have been credited to your account on November 09, 2017. -Anay HDFC Bank Customer Assistance
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Comments

anujatbit

from Mumbai, Maharashtra

Nov 9, 2017

I have made payment through payzapp app to my HDFC account which turns into failure of transaction and amount deducted from payzapp app but not credited into my account also app shows
Transaction status: Failed
Transaction type: Withdrawal
billed: Yes
Please look into this and let it resolved at earliest.
My reg no is [protected]