HDFC Bank — cashback issue

Address: India
Website: Hdfc bank

I bought an apple iphone xr

Date: 7th january 2020
Dealer: croma mum-phoenix market city kurla a123 mumbai 400070
Billing amount paid: rupees 49, 900.00
Mode of payment: hdfc debit card

Cash back of rupees 5000 was suppose to be credited in my hdfc bank account within 120 days but yet not received.

I request the authorities to kindly take action for the same.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Jun 04, 2020
Updated by Rushi@11
I have already given a complaint about cashback to HDFC bank through mail and this website. It was given before 15 days still no action has been taken.Now how long i have to wait for my cashback
 
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