[Resolved]  HDFC Bank — cashback not credited to my account after 120 days

Hi team,

I have made a transaction of amount -69900 rs on 24th of december at
Reliance digital store pune.

At the time of purchase there is an offer on all apple iphone products
Which is cashback of amount 6000 rs if we made purchase through hdfc
Credit card or debit card and extra amount 3000 rs cashback from
Reliance digital

I have received 3000 cashback from reliance digital to my credit card
On 18-march but i haven't receive remaining amount-6000 rs cashback
Till now

Could you please check on this and please let me know when can i
Expect cashback of amount -6000 rs

Please let me know if you need any other information

Thanks and regards
Sanket
Was this information helpful?
No (0)
Yes (1)
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 12, 2020
HDFC Bank Customer Care's response
Dear Customer,

Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

-Anay
HDFC Bank Customer Assistance
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information