[Resolved]  HDFC Bank — cashback not received after 120 days on iphone purchase

Address: Lucknow

I have bought my iphone11 with hdfc bank credit card on 05/01/2020 from cinepolis mall, lucknow. As mentioned by hdfc bank (To receive cashback of rs.6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in cinepolis they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. I am registering complaint on your website but there is no option for any cashback. Kindly look into the issue on an urgent basis. You can contact me also so that more details can b provided to you.
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 19, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
 
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