HDFC Bank — cashback not received

Abhilash Thakral

Apr 28, 2020

Address: Adarsh Nagar Street No 7 Fazilka

I have bought my iphone11 with hdfc bank debit card on 20/12/2019 in amayra gadget store ludhiana. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Apr 29, 2020

Updated by Abhilash Thakral I don't have any Reference Number