HDFC Bank — cashback not received

Nikhil Agarwal02

May 5, 2020

Address: Delhi

I had bought iphone xr with hdfc bank debit card on 24/12/2019 from realms store in new delhi. As per the offer i was supposed to receive cashback of 5000 within 120 days from the transaction month end.
I haven’t received my cashback till now, and it is more than 120 days.
Request you to resolve this at the earliest and credit the cashback as soon as possible.

Regards,
Nikhil agarwal

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 05, 2020

Updated by Nikhil Agarwal02 Under which head should i lodge complain in your portal, because there is no head for cashback